Our Mission is to support adults with developmental disabilities and traumatic brain injuries in realizing their dreams and desires by helping them find the supports and services they need to live and work in the community.
Avenues staff, referred to as Support Brokers, provides mandated case management and service coordination services to adults in Dane County who live in a variety of residential settings including supported living arrangements, family’s homes, and Adult Family Homes. Service coordination involves developing, monitoring, and implementing an individual’s support plan so that they receive the services they need to live and work in the community. Service coordination also involves maintaining a person’s eligibility for all available funding sources as well as exploring community resources and natural supports.
Avenues provides Support Broker services to adults over age 18 with developmental disabilities, traumatic brain injuries and frail elders. Accepted funding sources for services provided include:
Avenues Support Brokers conduct annual planning meetings with the person, their guardian, and support team members to discuss the person’s basic needs and individual outcomes. Once the plan has been developed, the Support Broker provides ongoing service coordination to ensure that the person’s basic needs are being met. The Support Broker also provides quality assurance to ensure that the plan is being implemented and that the outcomes are being achieved. This plan is reviewed minimally every six months, more often as needed.
Avenues Support Brokers help identify supports that are built around each person’s unique needs. People are encouraged to have life experiences where they can safely learn and grow. As a part of the planning process, individual health and safety needs are discussed and reviewed regularly. Avenues Support Brokers provide access to education about home and community safety issues as well as independent living skills. They also advocate on the person’s behalf to ensure that the support plan is implemented.
Support Brokers also provide information about community activities and other resources. Avenues Support Brokers focus on the person’s outcomes related to community involvement as central points in the planning process. In addition, Support Brokers identify specific ways that each team member can help the person realize these outcomes and monitor the ongoing progress of these outcomes.